At Dreamlott, we want your cute finds—whether it’s plushies, charms, accessories, or the perfect gift—to reach you safely and with care. Our standard shipping typically takes 7–16 days, but your order may arrive earlier than expected depending on your location.

Every order is carefully packed to keep your items safe and ready to brighten your day (or someone else’s, if it’s a gift!). Once your order ships, you’ll receive a tracking update so you can follow your package’s journey to your doorstep.

Whether it’s a birthday, holiday, or just a little surprise to brighten someone’s day, our products are designed to spread joy. With their irresistibly cute designs, cozy textures, and thoughtful details, Dreamlott gifts work for all ages and occasions. From plushies that bring instant comfort to charming accessories that add a personal touch, each piece is made to create smiles and lasting memories. It’s the kind of gift that feels special the moment it’s unwrapped—and cherished long after.

At Dreamlott, we want every purchase to bring joy and satisfaction. If for any reason you are not completely happy with your order, you can return it within 14 days for a full refund. To be eligible, items should be unused and in their original condition.

To start a return, simply email us at ztlpl18@gmail.com with your order details. Please include your order number and reason for return. Once we receive and inspect the returned item, we will process your refund promptly.

Returns should be sent to: 1908 86th St, Brooklyn, NY 11228

Please note: Shipping costs are non-refundable, and customers are responsible for return shipping unless the item arrived damaged or defective. If you have any questions, our friendly team is here to help.